01 Provider identification
Information required by section 5 of the German Digital Services Act (DDG).
Olumax
02 Contact
Enquiries by email are answered within one working day as a rule.
- contact@olumax.com
03 Consumer dispute resolution
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board, within the meaning of section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters.
The European Commission ceased operating its online dispute resolution platform on 20 July 2025, so there is no longer a platform for us to refer you to. Nothing about that affects your right to take a dispute to the courts.
04 Liability for our own content
We are responsible for the content of these pages under the general law. Under sections 8 to 10 of the German Digital Services Act, however, we are not obliged to monitor information transmitted or stored by others, or to investigate circumstances that suggest unlawful activity.
Obligations to remove or block the use of information under the general law are unaffected. Liability in that respect begins only once we know of a specific infringement, and we remove such content promptly once we do.
05 Liability for links
Our pages contain links to websites operated by others, over whose content we have no control. The provider of the linked page is always responsible for it.
We check a page for unlawful content when we link to it, and we found none at that time. Permanently monitoring a linked page without a concrete indication of an infringement is not reasonable, and we remove a link promptly if we learn of one.
06 Copyright
The text, images, layout, code and structure of these pages are protected by German copyright law and belong to us or to the parties who licensed them to us. Reproduction, adaptation, distribution and any form of exploitation beyond what copyright law permits require our prior written consent.
Material that a customer supplies for their own page remains theirs, and they confirm on supplying it that they hold the rights required to publish it. Where content here is not ours, we mark it as such. If you become aware of an infringement even so, please tell us and we will remove the content promptly.